Reminder You May Be Charged - 1. Please make sure you attend.  Where our contractor has arranged a time with you to attend and you postpone, cancel, don't show up or where it is your fault for the appointment not proceeding you will be responsible for paying the call out charge for the contractor and potentially any restocking fee for parts. 2. Where the fault, issue or damage, is put down to your or other tenants, permitted occupiers, or guests actions, you will be responsible for paying for the repair. These terms are already part of your Tenancy Agreement.