If you aren't registered with the Information Commissioners Office (ICO) for GDPR (The General Data Protection Regulation (EU) 2016/679), this means that you are not permitted to hold personal data on behalf of others nor are we permitted to pass it to you. 

If you already have your ICO registration then can you please send it through and we can update our system.

At Ezytrac, we have taken the decision not to force you to register and not to pass Personally Identifiable Information (PII under GDPR) to landlords, it saves you this money per year but more importantly protects you from potential discrimination claims as we only pass data that is safe (under the Equality Act 2010) so it's not likely to cause issues should a tenant or applicant feel discriminated against. It basically acts as a buffer or defence for you not having received the information. 

One final note, many forums state you do not need to be registered and it is your right to have the information, ignore this, if you are in any doubt, call the ICO and ask them if a landlord needs to be registered. We have had proper legal advice and we have called the ICO 8 times (seriously) when it was first introduced and every time they confirmed that landlords MUST be registered in order to receive PII. 

If you'd like to register with the ICO, for around £42 per year, or we can organise it for you by paying a fee under point 4.8 of our Schedule of Fees and Services and forward us the ICO registration certificate so we add to the file.